Last updated: September 2026
You can cancel your order from the tracking page within 2 minutes of payment confirmation. After this window, the kitchen has started preparing your food and the order can no longer be cancelled.
A cancellation within the allowed window carries a fee of ₹50 or 2% of the order value, whichever is higher. The remaining amount is refunded.
Approved refunds are sent to your original payment method. Your bank or UPI provider typically reflects the amount within 5–7 business days. If something went wrong with your order, message us on WhatsApp from your tracking page and our team will make it right.
If your payment fails or is not completed, no order is confirmed and no amount is due. Any amount debited by your bank for a failed payment is reversed by your payment provider automatically.